FAQ

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Everything about promotional products, logos, print data, production, delivery and requests.

Request & process

How does a request at PromoSouls work?

You send us your idea, the occasion, the desired quantity and ideally your logo. Then we help you choose suitable products and clarify printing, timing and budget.

Do I already need to know exactly which product I want?

No. It is enough to know what you need promotional products for. We will suggest suitable products.

Can I request small quantities too?

Yes, depending on the product and printing method, smaller quantities may be possible too. Some items have minimum order quantities.

Products & finishing

Which promotional products can I order from you?

From classics like pens, drinking bottles and notebooks to textiles, merchandise, event items and creative giveaways, a lot is possible.

Which printing methods are available?

Depending on the product, options may include screen printing, embroidery, engraving, transfer printing or sublimation printing. We help you choose the right method.

Can you help with the design too?

Yes. If you do not have a finished design yet, we support you with the design and with applying it properly to the product.

Delivery

How long does delivery take?

That depends on the product, quantity and printing method. If you have a fixed deadline, please tell us directly when you send your request.

Can it be done especially quickly?

For products in stock and simple printing methods, fast production is often possible. We will check what is realistic for you.

Sustainability

Are sustainable promotional products available?

Yes. There are products made from recycled materials, long-lasting alternatives and items with a stronger focus on mindful use.

Is sustainable automatically more expensive?

Not always. The important thing is to look at price, impact, quality and actual usefulness together.

Your question is not listed?

Just write to us. With promotional products, a lot depends on the product, quantity, logo, deadline and desired effect.